Shipping policy
Shipping Policy
Welcome to Zophira
We are committed to processing and shipping your orders as quickly as possible.
Order Processing Time
All orders are processed within 2–3 business days after payment has been successfully received.
Please note that during peak periods (such as holidays, promotions, or new product launches), processing times may be slightly longer.
Shipping Time
Once your order has been shipped, the estimated delivery time is 8–10 business days, depending on your location and the shipping carrier.
Please note that delivery times are estimates and may be affected by factors beyond our control, including customs clearance, weather conditions, or carrier delays.
Order Tracking
If tracking is available, you will receive a tracking number by email once your order has been dispatched.
Shipping Address
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses.
Delays or Lost Packages
If your package has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.
Thank you for shopping with Zophia